FAQs

What does "upcycle" mean?

We are a company that values sustainability and turning old items into something beautiful. Most of our accessories are crafted from vintage designer bags that were destined for the landfill. These bags can no longer be used, as they are old, worn, or torn. Our mission, and the definition of "Upcycled", is to take these goods that were heading for the trash and restore them to their original beauty. Thank you for joining us in our mission! 

Would you take my old designer bag?

We would love to take your old designer bag! There are two ways to participate.

1) We accept donations of authenticated pieces. Send us an email to get started.

2) We can upcycle your designer bag into one of our styles to create a personalized and custom item, while preserving the precious memories attached to your original piece. Get started here. 

What are my shipping options?

 

Standard Shipping
Orders typically ship within 1–2 weeks of placement. Once shipped, delivery takes 1–3 business days. Please note that lead times may vary depending on order volume and time of year.

Pre-Order Items
Pre-order items have a production lead time of 3–4 weeks before shipment.

Priority Shipping
Priority shipping upgrades your delivery speed only — it does not accelerate production. If you need your pre-order produced faster, add the Rush Production option at checkout to have your items ready in 5–7 days.

Need It Urgently?
If you have a tight deadline, please contact our customer service team and we'll do our best to accommodate you.

1. Economy Shipping $7.99 - $10.99 (FREE with $200+)

          Shipping time is 5-8 business days after product is made in 5-7 business days

2. Priority Shipping $12 - $16 (calculated at checkout)

          Shipping time is 1-3 business days after product is made in 5-7 business days

3. Rush Production $40 (order is put in front of the line)

         Shipping time is 1-3 business days after product is made in 2-3 business days

If you need more info or to discuss your shipping options, feel free to contact us!

Beaudin Guarantee

We want you to find the perfect accessory you will love, so we offer returns and exchanges within 14 days of delivery. Read below for full details.  

Return Policy: Returns must be authorized within 14 days of delivery date. We will only accept items that have not been used and are in their original condition and packaging. Once the item is received, inspected, and approved a refund minus the original shipping cost will be provided to original payment form. All sale, limited edition, and custom order items are final and can not be exchanged or returned. 

Exchange Policy: Exchanges will be accepted up to 14 days of delivery date for items that have not been used and are in the original condition received. Exchanges must be approved prior to shipping an item back to us. We will only accept items that have not been used and are in their original condition with original packaging.

GUARANTEE on all leather items – We know you love your bag and we want you to be together forever. We will gladly repair damage due to manufacturer defects for up to 3 months after purchase.  Please contact hello@beaudindesigns.com to start a claim.

To initiate a return, click HERE.

If you still have a question that wasn’t answered here, please contact us and let us know!